“Continue checking periodically observe exactly what Sofi provides you with all the couple of months. I refinanced having Sofi into a beneficial 5.35% rates (5.1% pursuing the automobile-pay attention discount) that have an excellent ten season mortgage (
$125k balance). Then i refinanced which have paydayloanalabama.com/ragland Sofi again into good 4.0% rate of interest (step 3.75% pursuing the vehicle-pay disregard) which have a beneficial seven season mortgage (
Merely something to recall – continue checking right back on the prices as it cannot pricing anything to continue refinancing that have Sofi.” – SaguaroSpines on reddit, 8/
The guy affirmed the finance ended up being gotten at XXXX XXXX XXXX XXXX and this checking account XXXX is actually under the title XXXX XXXX
Way more unfiltered customer product reviews away from SoFi arrive from the TrustPilot (4.6 of 5), and you may ConsumerAffairs (dos.8 out-of 5).
SoFi Individual Grievances
Due to the fact consumer boat finance companies, student loan refinancing loan providers fall under the fresh jurisdiction of your own Consumer Economic Security Agency (CFPB), a federal department. Within its objective, the brand new CFPB lets people in order to diary formal issues. Such issues is publicly available on the fresh new CFPB formal site.
Since the , customers features recorded step 1,296 problems throughout the SoFi to own normally one (1) ailment every about three (3) days; which is almost 15 minutes the typical every day issue rates certainly one of assessed lenders. Among the 601 complaints with personal narratives, at the least 58 (nine.65%) site student loan refinancing.
Customers document the newest annual same in principle as that (1) grievance for every single $5.326 billion from inside the projected business money otherwise you to (1) ailment per sixteen teams.
The allegations made in these complaints are unverified, are not necessarily user of all consumers’ experiences with SoFi, and get contain outdated guidance (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.
Less than we now have included three (3) of the very most latest and you can related complaints (as of this composing) where in actuality the user agreed to discussing its information.
“On XXXX I received a text message from phone number XXXX that my SOFI loan was in process, but that additional information was required to secure the loan. The message included a link to complete the application. I had not started a loan application or any inquiry into a loan application and I assumed this was a fraudulent text. I replied STOP to opt out of any future correspondence. Aprox. On XX/XX/22 I received multiple calls from XXXX phone number XXXX requesting information to complete another loan application. This prompted me to check my credit report. Upon which time I noticed that SOFI had pulled my credit on XX/XX/22. I called SOFI and learned that a personal loan in the amount of <$1>had been dispersed to XXXX XXXX XXXX XXXX XXXX XXXX XXXX. SOFI had all of my personal information on file ( XXXX, XXXX, Home Address, Phone, etc. ) I notified SOFI that this was a case of identity fraud and as of XX/XX/22 my case was being reviewed by their Fraud Dept. I called XXXX XXXX XXXX Bank and spoke to XXXX XXXX ( phone XXXX ) who works in their Fraud Dept. SOFI keeps forwarding me to their Fraud Investigative Team phone number ( XXXX ) that goes straight to voice mail. I can not get a valid case number or confirmation number and they will not give me a phone number or email address to call them directly. The funds have already been dispersed and I want this transaction wiped from my credit and all of my personal information removed from XXXX XXXX.”